Privacy Policy
Last Updated: August 6, 2025
Our Privacy Commitment
At Venthoriamyqus, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial planning consultation services.
Information We Collect
We collect information that you provide directly to us and information automatically gathered when you use our services:
- • Contact information including name, email address, phone number, and mailing address
- • Financial information relevant to your consultation needs, such as income ranges and financial goals
- • Communication records from your consultations and correspondence with our team
- • Technical information including IP address, browser type, and website usage patterns
How We Use Your Information
We use your personal information for the following purposes:
- • Providing monthly financial planning consultations and related services
- • Communicating with you about appointments, service updates, and relevant financial insights
- • Improving our services based on your feedback and usage patterns
- • Complying with legal obligations and protecting our legitimate business interests
- • Sending you relevant educational content and service information with your consent
Legal Basis for Processing
Under Malaysian personal data protection laws, we process your information based on the following legal grounds:
Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service delivery
- • Consent: When you subscribe to our services or request consultations
- • Legitimate Interest: For providing contracted services and business operations
- • Legal Obligation: When required by Malaysian financial services regulations
How We Share Your Information
We may share your personal information in the following circumstances:
- • With trusted service providers who assist in delivering our consultation services
- • When required by law or to comply with legal proceedings
- • To protect our rights, property, or safety, or that of our users
- • With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data on a need-to-know basis.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for seven years after service termination, while marketing data is deleted within two years of your last interaction with us.
Your Privacy Rights
You have several rights regarding your personal information:
- • Right to access the personal information we hold about you
- • Right to correct inaccurate or incomplete personal information
- • Right to request deletion of your personal information
- • Right to restrict processing of your personal information
- • Right to receive your personal information in a portable format
- • Right to object to processing based on legitimate interests
- • Right to withdraw consent for marketing communications at any time
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website and analyze usage patterns.
For detailed information about our cookie practices, please see our Cookie Policy. Cookie Policy
Children's Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by email or through a prominent notice on our website.
Questions About These Disclaimers
For questions about this Privacy Policy or to exercise your privacy rights, contact our Data Protection Officer at info@venthoriamyqus.com or +60 3 5425 4715.